Complaints
Manage tenant complaints and issues
One powerful dashboard to manage buildings, tenants, rooms, payments, and operations. Built specifically for Indian PG owners who want complete control.

MYCLOUDPG
PG Management
Admin
admin
Dashboard
Welcome back! Here's what's happening today.
5%
Total Tenants
48
2%
Vacant Rooms
12
12%
Rent Collected
₹2.4L
8%
Open Complaints
3
Revenue Trend
Occupancy Rate
Payment Status
Recent Payments
Rahul Kumar
A-101
₹6,000
Priya Sharma
B-205
₹5,500
Amit Singh
A-304
₹6,500
Sneha Gupta
C-102
₹6,000
Vikram Yadav
B-301
₹5,800
Property Stats
Occupancy
85%
Collection Rate
92%
Maintenance
78%
Satisfaction
88%
Purpose-built for rental operations
Single brain, multiple buildings
Live from day one
Compliance & workflows baked in
Create unlimited buildings, define floors, and configure rooms with rent or bed-sharing models. MYCLOUDPG mirrors your real-world PG structure digitally.
Maintain detailed tenant profiles with documents, payment history, room assignments, and communication logs. Everything organized, searchable, and accessible instantly.
Real-time payment tracking, automated due calculations, and comprehensive financial reports.
Track and manage all tenant payments
| Tenant | Room | Month | Amount | Status |
|---|---|---|---|---|
| Rahul Kumar | A-G-1 | January | ₹6,000 | Paid |
| Priya Sharma | A-G-1 | January | ₹6,000 | Paid |
| Amit Singh | A-G-2 | February | ₹6,000 | Paid |
| Sneha Gupta | A-1-1 | March | ₹6,500 | Pending |
| Vikram Yadav | A-1-1 | March | ₹6,500 | Partial |
| Anjali Verma | A-1-2 | March | ₹6,500 | Paid |
Manage tenant complaints and issues
Digital complaint management with status tracking, priority levels, and resolution workflows. Keep tenants happy and operations smooth.
Replace fragmented spreadsheets and registers with a unified operating system designed for scale.
Create a mirror image of your PG structure. Define blocks, floors, and room capacities. Configure variable pricing for AC/Non-AC rooms once, and the system handles the calculations forever.
Eliminate paperwork. Upload tenant documents directly to a secure cloud. The system auto-verifies incomplete profiles and generates legally sound rental agreements instantly.
Stop chasing payments. The system sends WhatsApp reminders with payment links. Transactions via UPI/Cash are automatically reconciled in your ledger, giving you a real-time view of your cash flow.
Everything you need to manage your property, stripped of complexity and clutter.
Visual grid view of all floors. Track vacant beds and occupancy rates in real-time.
Payments are automatically linked to tenants. Track dues, partial payments, and receipts.
Digital KYC and document storage. Generate rent agreements with a single click.
Tenants raise tickets via app. You track status from "Open" to "Resolved".
Send notices about maintenance, rent due dates, or events to everyone instantly.
Crystal clear insights on revenue, expenses, and profits. Export to Excel/PDF.
Whether you run a single building or a chain of hostels, our system adapts to your scale.
Small & Large Setups
Perfect for managing 20-500 beds. Handle rapid tenant turnover, automated rent reminders via WhatsApp, and occupancy tracking without spreadsheets.
Campus & Private
Streamline huge intakes during admission season. Manage mess/food plans, complaints, and parent communications in one central dashboard.
Apartments & Co-living
Professionalize your rental business. Auto-generate rent agreements, track security deposits, and maintain a digital history of every tenant.
Whether you want a quick start or full control over your data, we have a deployment model for you.
Best for small to medium PGs. We host everything. You just login and manage.
For serious businesses. We deploy the system on your server. You own the data.
Note: Both models are fully managed systems. Source code is intellectual property of MyCloudPG.
Join PG owners who manage their business professionally with MYCLOUDPG.